Refund Policy

1. Eligibility for Refund

You are eligible for a full refund if:

• You request a refund within 7 days of purchase
• You have completed less than 20% of the course
• The course content is significantly different from what was described
• There is a technical issue that prevents access and we are unable to resolve it

2. Non-Refundable Cases

Refunds will NOT be issued if:

• More than 7 days have passed since the purchase date
• You have completed more than 20% of the course
• You have downloaded course materials or templates
• The refund request is for a change of mind after significant course access
• The purchase was made during a promotional or discounted sale

3. Free Resources & Templates

Free resources and templates are not eligible for refunds as they are provided at no cost.

4. How to Request a Refund

To request a refund:

• Email us at support@myofficeuniversity.com
• Subject line: "Refund Request — [Course Name] — [Order ID]"
• Include your registered email and reason for refund

We will review your request within 3 business days.

5. Refund Processing Time

Once approved, refunds are processed within:

• Credit/Debit Card: 5-7 business days
• UPI/Net Banking: 3-5 business days
• Bank Transfer: 7-10 business days

Refund timelines depend on your bank or payment provider.

6. Contact Us

For refund queries:
📧 support@myofficeuniversity.com
⏰ Response within 24-48 hours (Mon-Sat)